Privacy Policy

Last updated: April 1, 2021

This privacy policy provides comprehensive information relating to how we collect, use, and share your personal information and medical information at Raland Compliance Partners (“Raland”) and the rights you have in relation to this data. It applies to your use of Raland’s website and other digital and online services provided by Raland (“Website”) and describes our privacy practices relating to the Website. 

Our Website collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (”personal information”).

  1. Contact Information

Raland Compliance Partners
1250 South Grove Avenue
Suite 200
Barrington, IL 60010
Phone: 877 972-5263

Before accessing, using, or interacting with the Website you should carefully review the terms and conditions of this privacy policy. Your use of the Website is further governed by our Terms of Use, which is also incorporated into your agreement with Raland by this reference. If you do not agree with Raland’s privacy policy, do not access or use our services or interact with any other aspect of our business.

  1. Categories of personal information we collect

The data we process is determined by the context in question: for example, it may vary depending on whether you have submitted an inquiry via our contact form, registered for our newsletter or submitted a complaint.

We obtain personal information from the following categories of sources:

  • directly from you; for example, from forms you complete on our Website
  • indirectly from you; for example, from observing your actions on our Website

When you visit our Website, we collect and process the following data:

  • name of your Internet service provider
  • information on the website you have visited us from
  • web browser and operating system used
  • the IP address assigned by your Internet service provider
  • requested files, amount of data transferred, downloads/file export
  • information on the pages of our Website(s) that you visit, including date and time

When you send us a “Contact” request or “Information Form”, we collect and process the following data:

  • name
  • contact data (email address and telephone number)
  • company
  • country
  • your message to us (if any)
  • type of information request

We also keep track of how you use and interact with our Website through the use of cookies and other tracking technologies as listed below. 

  1. Cookies

Our Website uses what are known as cookies at multiple points. These are used to make our offering more user-friendly, effective and more secure. Cookies are small text files that are placed on your computer and stored by your browser (locally on your hard disk).

These cookies enable us to analyze how users use our Website. This means we can design the Website content according to our visitors’ needs.

We use both session cookies and permanent cookies. The session cookies are automatically deleted after your visit. Permanent cookies are automatically deleted from your computer when their expiry date is reached or when you delete them yourself before the expiry date.

Most web browsers accept cookies automatically. You can usually change your browser's settings if you would prefer not to send the information. Please note, however, that some of the Website’s features may not function properly if you disable cookies.

  1. Social Media Widgets

The Website may contain links to our practice’s accounts on Facebook and LinkedIn platforms. Clicking on any such links means that the respective social network receives information on which website you came from as a user. It is also possible if you are currently logged in to the network in question, that the social network links this information to your account.

  1. Log File Information

When you use our Website, we may receive log file information such as your IP address, browser type, access times, domain names operating system, the referring web page(s), pages visited, location, your mobile carrier, device information (including device and application IDs), search terms, and cookie information. We receive log file data when you interact with our Website, for example, when you visit our websites, sign into our Website, or interact with our email notifications. Raland uses log file data to provide, understand, and improve our Website, and to customize the content we show you. Raland may link this log file to other information Raland collects about you via the Website.

  1. Google Analytics

We use Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google uses cookies. The information generated by the cookie on the use of our content by the users is usually transmitted to a Google server in the USA and stored there.

Google will use this information on our behalf to evaluate the use of our Website and content by users, to compile reports on the activities within the Website, and to provide us with other services related to the use of our Website content and internet usage. Also, pseudonymous usage profiles of the users may be created from the processed data.

Users may prevent the collection by Google of the data generated by the cookie and related to their use of the content and the processing of such data by Google by downloading and installing the browser plug-in available at the following link:

If your browser does not support the link to the Browser Add-On from Google (e.g. when using our Website from your smartphone), you can also opt out of data collection by Google Analytics by clicking on the link below. An opt-out cookie is then stored that prevents the future collection of your data when visiting the Website.

Click here to opt out of Google Analytics measurements.

  1. How we use your personal information

We use the information we receive about you for the purposes described in this privacy policy. We generally process personal information received about you through our Website on the legal basis of our legitimate interests in providing the Website and as necessary to provide you with our services. Where appropriate, we may rely on alternate legal bases, such as your consent to certain types of processing. We use your data to

  • initiate a business relationship,
  • to fulfill contractual and legal obligations,
  • to conduct the contractual relationship,
  • to offer products and services, and
  • to strengthen the customer relationship, which may include marketing and direct mail.
  1. How we share your personal information

We will only share your data with third parties as described herein or within the scope of applicable law or with the appropriate consent. Otherwise, it will not be shared with third parties unless we are obliged to do so due to mandatory legal regulations (disclosure to external bodies such as law enforcement authorities in the United States).

  1. Within our organization

Within our organization our standard practice is that individuals who receive data are limited to those who require that data to fulfill their employment, contractual or legal obligations.

In many cases, our specialist departments are supported by Service Providers (defined below) to fulfill their tasks.

  1. With our Service Providers

We work with various organizations and individuals to help provide our services to you ("Service Providers"), such as web and data hosting companies and companies providing analytics information. We need to engage such third-party Service Providers to help us operate, provide, and market our services. These third parties have only limited access to your information and may use your information only to perform these tasks on our behalf. Information we share with our Service Providers may include both information you provide to us and information we collect about you, including personal information and information from data collection tools like cookies.

We take reasonable steps to ensure that our Service Providers are obligated to reasonably protect your information on our behalf. If we become aware that a Service Provider is using or disclosing information improperly, we will take commercially reasonable steps to end or correct such improper use or disclosure.

We share personal information with our Service Providers on the legal basis of our legitimate interests in providing you with our services. Our engagement of Service Providers is often necessary for us to provide the services to you, particularly where such companies play important roles like helping us keep our services operating and secure. In some other cases, these Service Providers aren’t strictly necessary for us to provide our services, but help us make it better, like by helping us conduct research into how we could better serve our users. In these latter cases, we have a legitimate interest in working with service providers to make our services better.

  1. To conduct business transactions

We may purchase other practices or businesses or their assets, sell our practice or business assets, or be involved in a bankruptcy, merger, acquisition, reorganization or sale of assets. Your information, including personal information, may be among assets sold or transferred as part of a business transaction. In some cases, we may choose to buy or sell assets. Such transactions may be necessary and in our legitimate interests, particularly our interest in making decisions that enable our organization to develop over the long term.

  1. To respond to safety and lawful requests

We may be required to disclose your information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. We generally do not disclose user information unless we have a good faith belief that an information request by law enforcement or private litigants meets applicable legal standards. We may share your information when we believe it is necessary to comply with applicable laws, to protect our interests or property, to prevent fraud or other illegal activity perpetrated through the services or using our name, or to protect the safety of any person. This may include sharing information with other companies, lawyers, agents, or government agencies. Nothing in this privacy policy is intended to limit any legal defenses or objections that you may have to a third party’s, including a government’s, request to disclose your information.

  1. Aggregated non-personal information

We may disclose aggregated, non-personal information received from providing the services, including information that does not identify any individual, without restriction. We may share demographic information with business partners, but it will be aggregated and de-personalized, so that personal information is not revealed.

  1. Data retention period

We store your data as long as it is necessary for the processing purpose in question. Please note that a number of legally imposed retention periods require data to be stored for extended periods. This relates in particular to commercial or fiscal retention obligations. Unless there are further retention requirements, the data will be routinely deleted after use.

In addition, we may retain the information if you have given us your permission to do so, or in the event of legal disputes and we use evidence within the statutory limitation periods.

  1. Data retention period

The security of your personal information is important to us. We make commercially reasonable efforts to secure and protect the privacy, accuracy, and reliability of your information and to protect it from loss, misuse, unauthorized access, disclosure, alteration, and destruction. We have implemented security measures consistent with industry standards. As no data security protocol is impenetrable, we cannot guarantee the security of our systems or databases, nor can we guarantee that personal information we collect about you will not be breached, intercepted, destroyed, accessed, or otherwise disclosed without authorization. Accordingly, any information including your personal information is provided by you at your own risk.

  1. Links to other providers

Our Website also contains links to the websites of other companies. Where links to websites of other providers are available, we have no influence as to their content. As a result, no guarantee and liability can be assumed for this content. The content of these pages is always the responsibility of the respective provider or operator of the pages.

  1. Online offerings for children

We do not collect any information from children. Persons under the age of 16 are not permitted to submit any personal information to us without the consent of the legal guardian or a declaration of consent. We encourage parents and guardians to actively participate in the online activities and interests of their children.

  1. How can you access and control your information?

Under certain circumstances, you have rights under the applicable data protection laws in relation to your personal information, including:

  • access and review your personal information
  • request a copy of your personal information
  • update or correct your personal information
  • request erasure of your personal information
  • request restriction of processing of your personal information
  • request the transfer of your personal information to you or to a third party
  • withdraw consent you previously gave us (but this request will not affect any processing that has already taken place) or
  • to object to our use or processing of your personal information if such request or objection would not result in our non-compliance with our reasonable policies, applicable laws and applicable regulatory requirements.

To exercise your data protection rights, where applicable, you can submit a request by emailing us at or calling us at 877 972-5263 and specify your request type.

  1. California Privacy Rights

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to

  1. Changes to our privacy policy

We may modify this privacy policy from time to time. The most current version of this privacy policy will govern our use of your information. We will notify you of material changes to this policy by posting a notice at the Website or by emailing you at an email address associated with you, if applicable, and provide an “at a glance” overview of any changes.